Plesk startet nach Update (9.2.2 auf 9.2.3) nicht (SWKeyExFatalError)

[stephhh]

Moin, Moin!

Letzte Nacht hatte ich die geistig umnachtete Idee, nochmal spontan ein Update von PLesk 9.2.2 auf 9.2.3 zu machen. Gestartet hab' ich's aus der Pleskbenutzeroberfläche und es schien auch fast alles gut zu laufen.
Außer dass ich keine Login-Seite mehr angezeigt bekomme und Plesk auch überhaupt nicht läuft.

Statt der Login-Seite sehe ich nur:

ERROR: SWKeyExFatalError
error: Cannot open file

0: common_func.php3:4480
	of_get_key_by_product(string 'plesk-unix')
1: common_func.php3:4480
	getPleskKey()
2: common_func.php3:4559
	getKeyProp(string 'demo')
3: auth.php3:48

Okay, vor dem Update lief meine Lizenz noch, war Aktuell und so. Deshalb dachte ich mir, spiel sie nochmal ein mit

/opt/psa/admin/bin/keymng --install --source-file /home/xxx/xxx

aber es hat nix geändert!

Wenn ich dann

/etc/init.de/psa start

ausführe, kommt jenes:

aton:~# /etc/init.d/psa start
Starting xinetd service...                                  done
Starting bind9 service...                                   done
Starting mysql service...                                   done
Starting postgresql service...                             not installed
Starting psa-spamassassin service...                   done
Plesk: Starting Mail Server...                              done
Starting mail handlers tmpfs storage
Starting Plesk...                                               failed

Also meine Frage: Warum startet Plesk nicht???

Hier die Ausgabe des Autoupdaters (alles "ok" mit ... gekürzt):

Try to find rcfile...
Autoinstaller rcfile not found.
Opsys detected as: os_vendor=Debian os_name=Linux version=4.0 arch=x86_64 environment=~empty Final opsys 

...

Setting up psa-mail-driver-common (9.2.3-debian4.0.build92091210.11) ...
mv: cannot stat `/var/qmail/control/spf*': No such file or directory  Trying to executing mail_restore to synchronize mail server settings and Plesk Database... postalias: warning: /etc/aliases, line 3: need name:value pair
postalias: warning: /etc/aliases, line 3: need name:value pair done Stopping Postfix Mail Transport Agent: postfix.
Starting Postfix Mail Transport Agent: postfix.

...

Stop running named daemon
 Trying to stop service bind9... Stopping domain name service...: bindnamed: no process killed
named: no process killed
...
named: no process killed
 failed!
done
 Trying to untar named run-root directory structure... done  Trying to set up default permissions... done
ln: creating symbolic link `/var/named/run-root/etc/bind/rndc.conf' to `/var/named/run-root/etc/rndc.conf': File exists  Trying to start service bind9... Starting domain name service...: bind.
done
 Trying to install chrooted environment... mknod: `/var/www/vhosts/chroot/dev/null': File exists
groups: application/x-shellscript
probably it will not work in chrooted acconts

WARNING!
During the register groups in chrooted environment found some problems(see log file: /tmp/psa_9.2.3_debian4.0.build92091009.18_upgrade.100111.04.03.log)

Continue...

done

===> Cumulative upgrade has been started  Trying to shedule license displaying for admin login... done ===> Upgrade completed.
 Trying to set psa database version to 0923...  Trying to stop service bind9... Stopping domain name service...: bindnamed: no process killed
named: no process killed
...
named: no process killed
 Trying to start service bind9... done
 Trying to clean up compiled python modules...  Trying to update Components table... done  Trying to executing mail_restore to synchronize mail server settings and Plesk Database... postalias: warning: /etc/aliases, line 3: need name:value pair
postalias: warning: /etc/aliases, line 3: need name:value pair Package 'psa-spamassassin' is not found in Components table Package 'psa-spamassassin' is not found in Components table done Stopping Postfix Mail Transport Agent: postfix.
Starting Postfix Mail Transport Agent: postfix.

 Trying to start Plesk... 
Stopping Plesk... done
Stopping mail handlers tmpfs storage
Starting xinetd service... done
Starting bind9 service... done
Starting mysql service... done
Starting postgresql service... not installed Starting psa-spamassassin service... done
Plesk: Starting Mail Server... already started Starting mail handlers tmpfs storage Starting Plesk... done  Trying to start service apache2... done


                             Congratulations!
        All stages of the upgrade were successful.
        Plesk is now running on your system.

...

 Trying to register service psa...  using /usr/sbin/update-rc.d  System startup links for /etc/init.d/psa already exist.
done

(Reading database ... 70273 files and directories currently installed.) Preparing to replace psa-watchdog 2.0.3-debian4.0.build92090714.19 (using .../psa-watchdog_2.0.3-debian4.0.build92091009.18_amd64.deb) ...
 Trying to start service mysql... done
 Trying to establish test connection... connected done ===> Checking database version ===> Deleting older event handlers Unpacking replacement psa-watchdog ...
Preparing to replace psa-awstats-configurator 1.0.0-debian4.0.build92090714.19 (using .../psa-awstats-configurator_1.0.0-debian4.0.build92091009.18_all.deb) ...
Unpacking replacement psa-awstats-configurator ...
Preparing to replace psa-firewall 1.0.1-debian4.0.build92090714.19 (using .../psa-firewall_1.0.1-debian4.0.build92091009.18_amd64.deb) ...
Unpacking replacement psa-firewall ...
Selecting previously deselected package psa-hotfix3-9.2.3.
Unpacking psa-hotfix3-9.2.3 (from .../psa-hotfix3-9.2.3_9.2.3-debian4.0.build92091210.11_amd64.deb) ...
Preparing to replace psa-migration-agents 9.2.2-debian4.0.build92090714.19 (using .../psa-migration-agents_9.2.3-debian4.0.build92091009.18_amd64.deb) ...
Unpacking replacement psa-migration-agents ...
Preparing to replace psa-updates 9.2.2-debian4.0.build92090714.19 (using .../psa-updates_9.2.3-debian4.0.build92091210.11_all.deb) ...
Unpacking replacement psa-updates ...
Setting up psa-api-rpc (9.2.3-debian4.0.build92091009.18) ...
 Trying to start service mysql... done
 Trying to establish test connection... connected done  Trying to establish test connection... connected  Trying to upgrade persistent database storage... done

...

Setting up psa-hotfix3-9.2.3 (9.2.3-debian4.0.build92091210.11) ...
 Trying to replace files and set up right permissions... cp: missing destination file operand after `/opt/psa/tmp/hotfix-92091210.11/'
Try `cp --help' for more information.
done
Unable to create vhost configuration for horde webmail

WARNING!
During the register found some problems(see log file: /tmp/psa-hotfix92091210.11.log)

Continue...

mv: target `/etc/psa-webmail/horde/' is not a directory: No such file or directory Unable to get options for atmail webmail

WARNING!
During the register found some problems(see log file: /tmp/psa-hotfix92091210.11.log)

Continue...


Setting up psa-migration-agents (9.2.3-debian4.0.build92091009.18) ...
Setting up psa-updates (9.2.3-debian4.0.build92091210.11) ...
Install command execution success
Installing patches...
Downloading the file PSA_9.2.3_MU/microupdates/common/get_password.php: 19%..44%..69%..100% done.
The packages were installed successfully.

The file /tmp/psa-hotfix92091210.11.log says:

 Trying to replace files and set up right permissions... `/opt/psa/tmp/hotfix-92091210.11//opt/psa/admin/sbin/webmailmng' -> `/opt/psa/admin/sbin/webmailmng'
`/opt/psa/tmp/hotfix-92091210.11//opt/psa/admin/htdocs/get_password.php' -> `/opt/psa/admin/htdocs/get_password.php'
`/opt/psa/tmp/hotfix-92091210.11//opt/psa/admin/htdocs/login_up.php3' -> `/opt/psa/admin/htdocs/login_up.php3'
`/opt/psa/tmp/hotfix-92091210.11//opt/psa/admin/htdocs/server/ch_pass.php3' -> `/opt/psa/admin/htdocs/server/ch_pass.php3'
done

WARNING!
During the register found some problems
Continue...

STOP hotfix-9.2.3-debian4.0.build92091210.11 upgrading (deb action: configure) AT Mon Jan 11 04:58:10 CET 2010
STOP hotfix-9.2.3-debian4.0.build92091210.11 upgrading (deb action: configure) AT Mon Jan 11 04:58:10 CET 2010
 Trying to replace files and set up right permissions... `/opt/psa/tmp/hotfix-92091210.11//opt/psa/admin/sbin/webmailmng' -> `/opt/psa/admin/sbin/webmailmng'
`/opt/psa/tmp/hotfix-92091210.11//opt/psa/admin/htdocs/get_password.php' -> `/opt/psa/admin/htdocs/get_password.php'
`/opt/psa/tmp/hotfix-92091210.11//opt/psa/admin/htdocs/login_up.php3' -> `/opt/psa/admin/htdocs/login_up.php3'
`/opt/psa/tmp/hotfix-92091210.11//opt/psa/admin/htdocs/server/ch_pass.php3' -> `/opt/psa/admin/htdocs/server/ch_pass.php3'
done

WARNING!
During the register found some problems
Continue...

STOP hotfix-9.2.3-debian4.0.build92091210.11 installing (deb action: configure) AT Mon Jan 11 05:10:46 CET 2010
STOP hotfix-9.2.3-debian4.0.build92091210.11 installing (deb action: configure) AT Mon Jan 11 05:10:46 CET 2010

Nach ner Nacht und nem Tag rumgooglen bin ich fertig (mit den Nerven). Hoffe, hier weiß vielleicht jemand hilfe...

Ach ja, hab' auch

/opt/psa/admin/bin/autoinstaller

nochmals via Komandozeile gestartet, es lief alles glatt durch, aber Plesk läuft immernoch nicht.

Alle Webseiten und der Mailverkehr und so laufen aber fehlerfrei...

Greetz vom steph aus Hamburg

[BruceLee]

vielleicht hilfts
Horde stops working with hotfix 92091210 - Parallels Forums

[stephhh]

Sorry, hilft net wirklich...

Hab's aber inzwischen hinbekommen, das Plesk anscheinend startet. Nachdem ich alle sw-engine-cgi prozesse gekillt habe und dann nochmal

/etc/init.d/psa start

ausgeführt habe, kommt nun

Starting Plesk...                                  done

Aber, die Meldung beim Aufruf der Loginseite bleibt:

ERROR: SWKeyExFatalError
error: Cannot open file

0: common_func.php3:4480
	of_get_key_by_product(string 'plesk-unix')
1: common_func.php3:4480
	getPleskKey()
2: common_func.php3:4559
	getKeyProp(string 'demo')
3: auth.php3:48

Schätze, dass da irgendwelche Rechte falsch sind, aber ich komm net drauf wo und was genau... :neinnein:

[Fr33z3m4n]

Hi,

was sagen die Logs ?
/usr/local/psa/admin/logs

[stephhh]

So, Fehler gefunden...

Bei mir wars:

# ls -l /etc/sw/keys/
total 32
drwxrws--- 2 psaadm swkey-data 4096 Jan 6 14:55 backup
-rw-r--r-- 1 psaadm swkey-data 22 Oct 16 21:25 info
drwxrws--- 2 root root 4096 Oct 22 05:15 instances
drwxrws--- 2 psaadm swkey-data 4096 Jan 6 14:55 keys
drwxrws--- 2 psaadm swkey-data 4096 Oct 22 05:15 lock
-rw-rw---- 1 root root 6101 Jan 12 01:43 registry.xml
drwxrws--- 2 psaadm swkey-data 4096 Oct 22 05:18 restart

Richtig ist:

# ls -l /etc/sw/keys/
total 32
drwxrws--- 2 psaadm swkey-data 4096 Jan 6 14:55 backup
-rw-r--r-- 1 psaadm swkey-data 22 Oct 16 21:25 info
drwxrws--- 2 root swkey-data 4096 Oct 22 05:15 instances
drwxrws--- 2 psaadm swkey-data 4096 Jan 6 14:55 keys
drwxrws--- 2 psaadm swkey-data 4096 Oct 22 05:15 lock
-rw-rw---- 1 root swkey-data 6101 Jan 12 01:43 registry.xml
drwxrws--- 2 psaadm swkey-data 4096 Oct 22 05:18 restart

Hab' dann vor lauter Übermut auch noch ein Update auf Plesk 9.3.0 (klappte fehlerfrei) und dann auch noch eines von Debian 4 Etch auf Debian 5 Lenny gemacht. Zweites klappte auch fehlerfrei, allerdings lief erstes (Plesk 9.3.0) dann nicht mehr (wie ungewöhnlich...).
Nach diversen apt-get remove psa* und manuellem nacheinander Neuinstalliere in der richtigen Reihenfolge läuft jetzt aber endlich alles aktuell und fehlerfrei! :thup: